Distinguish digital banking and electronic banking in the most detail

icon calendar02/04/2025

With the explosion of information technology, digital banking was born and has made breakthroughs and is more comprehensive than electronic banking. Distinguish digital banking and electronic banking helps you have an overview and see the difference between these two types. Let's find out with SeABank in the following article!

Note: The data and information in the article are compiled from general market sources and do not apply specifically to SeABank's products or services. 

1.  Concept of digital banking and electronic banking

Digital Banking is a form in which all traditional banking activities and services are digitized and integrated into a single application. When performing transactions such as: money transfer, savings deposit, loan... customers will not have to go to bank branches but can do it anytime, anywhere with just a smart device with an internet connection. 

Electronic Banking (E-Banking) is a form of banking that includes sub-services such as: Internet Banking, Mobile Banking. This type operates on the Internet platform and is set up to complement traditional banking services. The main features of electronic banking are: money transfer, account balance inquiry, payment. Helps customers make it more convenient to make transfer transactions and capture balances from time to time without having to go directly to bank branches.

Thus, digital banking is a further step forward of electronic banking, all banking activities and services are digitized and converted to digital platforms.

Ngân hàng số là một bước tiến xa hơn của ngân hàng điện tử, mọi hoạt động và dịch vụ của ngân hàng đều được số hóa.
Digital banking is a further step forward in electronic banking, all banking activities and services are digitized..

2. Compare digital banking and electronic banking

Digital banking and e-banking have certain similarities and differences. Specifically as follows: 

2.1. Similarity

Both forms of digital banking and electronic banking aim to provide banking services quickly, conveniently and safely, helping customers save time and effort.

  • Features: Digital banking and e-banking are both online banking services that allow customers to make non-cash transactions, perform service payments, invoices, money transfers...

Benefit: Compared to traditional payment methods, digital banking and electronic banking both bring convenience and save time and effort for customers. With banks, it is possible to save human resources and operating costs at transaction offices. 

Cả ngân hàng số và ngân hàng điện tử đều hướng đến mục tiêu cung cấp các dịch vụ ngân hàng một cách nhanh chóng, tiện lợi và an toàn.
Both digital banking and e-banking aim to provide banking services quickly, conveniently and securely.. 

2.2. Difference between digital banking and electronic banking

Digital banking is a new step forward and superior to electronic banking. If you are wondering how digital banking is different from electronic banking, please refer to the following comparison table to better understand this difference.

Criteria

Digital Banking

Electronic banking

Concept

It is a form in which all activities and services of traditional banking are digitized and performed on a single application platform.A form of support for traditional banking, including money transfer, payment, and balance checking features.

Nature

  • It is a form of digitalization of all activities and services like a traditional bank.
  • Digital banking does not need branches or counters, because the end-to-end process is carried out on a digital platform.

  • Is a channel providing banking services, part of Digital Bank. 
  • Electronic banking as mAn online channel for customers to perform basic services such as money transfer, balance inquiry, and payment.

Means of operation

Live banking, Website, mobile devices.Application on mobile phones and laptops with network connection.

Function

  • Digital banking includes reserve bankingonline, with full banking features such as: savings, loans, money transfers, bill payments, balance lookup, card opening... on a digital platform.
  • The purpose is to digitize all banking activities, from core activities to operations. Customers may not need to go to a transaction counter or branch to own a bank account. With the online identification method (e-kyc), users can register for a bank account right at home.
Basic functions such as checking balances, checking transactions, transferring money, are performed on the internet.

 3. Should I choose digital banking or electronic banking?

Choosing digital banking or electronic banking will depend on the needs and purposes of each customer. Here are the pros and cons of these two applications for you to make the right choice. 

 

Digital Banking

Electronic banking

Advantages

  • Diverse services.
  • Many smart features.
  • Delivers outstanding user experience.

  • Easy to use.
  • Simple interface.

Disadvantages

  • A bit difficult for users who are not familiar with technology
  • Features are limited

Choosing digital banking or electronic banking depends on each person's needs and preferences.

You should choose digital banking if you:

  • Want to experience modern and diverse banking services.
  • Frequent use of smartphones and mobile devices.
  • Interested in personalized smart features.

You should choose electronic banking if you:

  • Want to use basic banking services in a simple way.
  • Not too concerned with advanced features.

Both digital banking and e-banking have their own advantages and disadvantages. Choosing which type depends on each person's needs and preferences. However, with the continuous development of technology, digital banking is gradually becoming a trend and chosen by more people.

Ngân hàng số đang dần trở thành xu hướng và được nhiều người lựa chọn hơn so với ngân hàng điện tử.
Digital banking is gradually becoming a trend and is chosen by more people than electronic banking. 

4. SeAMobile Digital Bank - Leading all trends

SeABank is one of the largest joint stock banks in Vietnam, always focusing on the application of information technology to develop and upgrade the bank's activities and services. SeABank has launched SeAMobile digital banking service, bringing customers many convenient experiences.

4.1. Features of SeAMobile Digital Bank

Considered a digital bank leading all trends, SeAMobile possesses outstanding features. Specifically:

Personal financial assistant

This is an extremely useful feature that SeABank is the first bank to apply in our country. This feature is integrated right into the SeAMobile application so that customers can more conveniently manage income and expenditure, record transactions and control their financial situation without using additional third-party applications.

Call SeAMobile a personal financial assistant because the application will always closely monitor the customer's financial situation, warn customers when spending exceeds plan, encourage and praise reasonable spending, and help customers create and track the implementation of future goals.

Customize the interface according to your preferences

Customers can choose the interface they like, arrange icons on the screen for ease of use, change avatars... And in the near future SeAMobile promises to bring customers more impressive and diverse interfaces.

Uniform across platforms

SeABank digital banking services can be performed on any browser platform, computer, tablet, phone... with uniform interfaces. Thanks to that, customers can easily access and use SeABank digital banking services to perform all transactions anytime, anywhere.

Register online easily

Customers need to register for use SeAMobile will be implemented through eKYC electronic identification technology easily and quickly without wasting time going to the transaction counter.

Many utilities: payment, transfer, savings... quickly

Customers can make bill payments, savings deposits, loans, transfers... conveniently and quickly on the SeAMobile application anytime, anywhere with just a smart device with an internet connection. 

SeAMobile - Smart digital bank, bringing customers many convenient experiences.
SeAMobile - Smart digital bank, bringing customers many convenient experiences.

4.2. How to register for SeAMobile

To register for SeAMobile service, customers can do so in one of the following two ways: 

Register at SeABank transaction counter 

Register for SeABank's SeAMobile digital banking application directly at the transaction counter with the following steps:

  • Step 1: Customers bring CCCD to the nearest SeABank branch and present to the staff their desire to register for SeAMobile
  • Step 2: Staff will guide you through the necessary procedures.
  • Step 3: Customers download the application to their device and the bank will provides you with a temporary password to log in to the SeAMobile application for the first time.
  • Step 4: Staff will guide you how to install the SeAMobile application on your phone and how to use basic features.
Đăng ký SeAMobile trực tiếp tại quầy giao dịch để được nhân viên hướng dẫn chi tiết.
Register for SeAMobile directly at the transaction counter to receive detailed instructions from staff. 

Register online using eKYC identification technology

This is a convenient and quick form of registration for the SeAMobile digital banking application. The steps are as follows: 

  • Step 1: Customers download SeAMobile App on the operating system iOS or Android.
  • Step 2: Customer clicks the "Register" button
  • Step 3: Customers choose the type of identification document (GTTT) such as CCD, CMT or passport.
  • Step 4: Customers take photo ID and perform facial authentication.
  • Step 5: The system checks, if valid, the Customer enters information to open an account, then authenticates OTP.
  • Step 6: If the system opens an account for the customer successfully, it will display a notification on the screen so that the customer can clearly understand the information. 
Đăng ký trực tuyến SeAMobile đơn giản và nhanh chóng trong vài phút.
Register online for SeAMobile simply and quickly in a few minutes.

Above are general comparisons digital banking and electronic banking, Hope to have provided you with a lot of useful information. With many outstanding features and comprehensive functionality, digital banking is an inevitable trend today. If you want to learn more about digital banking services, please contact SeABank at Hotline number 1900 555 587 for specific, dedicated advice.

Southeast Asia Commercial Joint Stock Bank SeABank

  • Address: BRG Building, 198 Tran Quang Khai, Ly Thai To Ward, Hoan Kiem District, Hanoi 
  • Call Center: KHCN 1900 555 587 / (024) 39448702 – KHDN 1900 599 952/ 024-32045952
  • Customer care email: contact@seabank.com.vn

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